Pythra Privacy Policy
This Privacy Policy explains how information is handled in connection with the Pythra products and services covered by this policy.
Who Operates Pythra
Pythra is operated by PALLAX INC. Pythra is an AI research and strategy platform for prediction markets.
Scope of This Privacy Policy
This policy applies to the Pythra websites, applications, and services identified in the policy. It covers the existing policy’s treatment of account information, user content, usage and technical information, subscriptions, communications, and related service data.
Third-party websites, markets, app stores, wallets, and other external services may process information under their own terms and privacy policies. A link or public source shown by Pythra does not mean that Pythra operates that third-party service.
Information We Collect
Personal Information
- Account information (name, email address, profile picture)
- Authentication data (encrypted passwords, OAuth tokens)
- Communication preferences and settings
- Subscription and billing information
Usage Information
- Chat conversations and interactions with AI models
- Search queries and analysis requests
- Feature usage patterns and preferences
- Device information and browser data
- IP addresses and location data (anonymized)
Technical Information
- Log files and error reports
- Performance metrics and analytics
- Cookies and similar tracking technologies
- API usage and integration data
How We Use Your Information
Service Provision
- Provide AI-powered analysis and insights
- Maintain and improve our services
- Process your requests and queries
- Manage your account and subscriptions
Communication
- Send service updates and notifications
- Respond to support requests
- Share product announcements
- Provide security alerts
Improvement
- Analyze usage patterns
- Develop new features
- Enhance AI model performance
- Optimize user experience
Legal Compliance
- Comply with legal obligations
- Prevent fraud and abuse
- Protect user safety
- Enforce terms of service
AI-Assisted Features
Content submitted through AI-assisted Pythra features, including questions, searches, and analysis requests, may be processed to provide the requested functionality. The existing policy also describes uses of service data for service improvement.
AI-generated output may be incomplete, outdated, or incorrect. Do not submit information that is not necessary for the research or support request.
Public Market and Source Information
Pythra may organize publicly available prediction-market information and other public sources as part of its research features.
Public availability does not guarantee accuracy. Data coverage and update timing may differ by market and source, and external sources remain subject to their own terms and privacy practices.
Website Analytics and Technical Data
The Pythra website initializes Firebase Analytics to record page views and selected website interactions. When an X Ads pixel is configured, the site can load the X Ads tag and retain campaign attribution parameters in local storage.
The website also stores the selected language in local storage. The Pythra website does not currently provide a cookie consent banner or a standalone privacy-preference center.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for basic functionality, authentication, and security.
Analytics Cookies
Help us understand usage patterns and improve our services.
The website stores language and attribution preferences in local storage. You can use browser controls to manage cookies and site storage; the Pythra website does not currently provide a cookie consent banner.
Third-Party Services
Firebase Analytics and the optional X Ads tag support website analytics and attribution. Pythra also links to its Web App and to external public sources and distribution services.
External links are not all service providers acting for Pythra. When you choose to visit or connect to a third-party service, that service may handle information under its own privacy policy.
Data Security
Technical Safeguards
- End-to-end encryption for sensitive data
- Secure HTTPS connections
- Regular security audits and updates
- Multi-factor authentication support
- Automated backup and recovery systems
Operational Security
- Limited access to personal data
- Employee security training
- Incident response procedures
- Third-party security assessments
- Compliance with industry standards
No method of transmission or storage can be guaranteed to be completely secure.
Data Sharing and Disclosure
We DO NOT sell your personal data
Your personal information is never sold to third parties for marketing or commercial purposes.
Limited sharing occurs only when:
- Required by law or legal process
- Necessary to protect user safety or prevent fraud
- With service providers who assist in operations (under strict agreements)
- In case of business transfer or merger (with user notification)
- With your explicit consent
Your Rights and Choices
Access & Portability
Request a copy of your personal data in a portable format
Correction & Update
Correct or update your personal information at any time
Deletion
Request deletion of your account and associated data
How to Exercise Your Rights
The existing policy describes account tools and direct contact methods for privacy requests. Availability may depend on the applicable Pythra product.
- Privacy, personal data, and account deletion requests: privacy@pythra.ai
International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) for EU data transfers
- Adequacy decisions where applicable
- Certification schemes and codes of conduct
- Regular assessment of transfer mechanisms
Data Retention
Retention Periods
- Account Data
- Retained while your account is active.
- Chat History
- Retained according to your preferences, defaulting to 1 year.
- Usage Analytics
- Aggregated data retained for 2 years.
- Legal Records
- Retained as required by applicable law.
Account Deletion: When you delete your account, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will notify you via email or through our service
- We will update the "Last updated" date at the top of this policy
- Material changes will be highlighted and explained
- You will have the opportunity to review changes before they take effect
Contact Us
For questions about this Privacy Policy, requests to access or delete personal data, or account deletion requests, contact:
Privacy Contact
Product and Technical Support
For product, account, subscription, billing, Chrome extension, or technical support, please visit Pythra Support.
Do not send passwords, private keys, seed phrases, recovery phrases, one-time verification codes, authentication tokens, or full payment credentials by email.